Module 6: AHA Atlas Platform & Instructor Resources

1. Introduction

The American Heart Association (AHA) is dedicated to saving more lives through research, training, and education designed and owned by the AHA. CPRverify is a web-based application designed specifically to support AHA training internationally. The Instructor Network serves the same purpose within the United States. These applications make it possible for Training Centers and instructors to monitor and track their AHA training, including publishing classes for students to sign up for, managing student rosters, and many other functions. They also provide the ability for managing Training Center alignments and permission. Currently, the two applications are separate to cater to different geographies, either within USA or outside of USA. Atlas is a reimagined solution that caters to the global market. This digital platform is available to the AHA Training Network, including Training Centers, Sites, Instructors, and students who are located anywhere in the world, working together to make a difference and save more lives.

2. Purpose

The purpose of Atlas is to provide a single application for all audiences across the world. This document has been created to help ensure a smooth onboarding journey, focusing on the different capabilities within the Atlas application, and will serve as an instructional guide for users to successfully navigate and perform various application functions within the system.

3. Intended Audience

The intended audience includes Training Center Coordinators (TCCs), Training Center Administrators (TCAs), Training Site Coordinators (TSCs), Training Site Administrators (TSAs), Training Faculty, instructors, and students.

4. Abbreviations and Descriptions

Abbreviation	Description
AHA	American Heart Association
SSO	Single Sign-on
TCA	Training Center Administrator
TCC	Training Center Coordinator
TSA	Training Site Administrator
TSC	Training Site Coordinator

5. My Account

Atlas will use the AHA’s Single Sign-on (SSO), and users will need to create their SSO profile if they do not already have one.

What does this mean for instructors and TCCs?

• Information and data will be transferred over from CPRverify.org and the Instructor Network.
• eCard inventory will be available on the AHA eCard portal after the Atlas launch.
• All new users should navigate to the Atlas application at https://atlas.heart.org to register.

What does this mean for students?

• Basic student features of claiming an eCard will continue to be in the AHA eCard Portal.
• Students who access the Instructor Network or CPRverify will be redirected to the Atlas platform to create their profile.
• Students will be able to search for public classes in Atlas.

What do you need to do?

If you have both an Instructor Network and CPRverify account, please ensure that the login email is the same for both.

5.1 Sign in/Sign up

All new users should navigate to the Atlas application at https://atlas.heart.org to sign in or create an account.

1. Begin by selecting the Sign in/Sign up link located in the top right corner of the homepage.
2. Users will be redirected to the Sign in or Create an Account page.

EXISTING USER: SIGN IN

• Users with an existing AHA SSO account may use their login information to sign in.
• Users should complete the Username/Email and Password fields and then select the Sign in button. Note: If users enter an invalid username/email or password, an error message will display on the page.
• An existing user may also sign in with their social accounts like Google, Facebook, LinkedIn, Twitter, and others, using the provided links.
• Existing SSO users may also be prompted to provide additional information with pop-ups after successfully logging in if they have not previously provided those details. Those pop-ups may include:
  • Choose your country of lawful residence
  • Complete your registration

Choose Your Country of Lawful Residence (Pop-up)

• This pop-up requires users to select the country where they currently live from the options provided in the drop-down menu. This is a mandatory field.
• Users have the option of checking the box next to the statement “Remember the country where I am located next time I log in” or selecting Continue without checking the box. Not checking the box results in users having to manually select their country of lawful residence at each subsequent log-in.
• Once done, select Continue to close the pop-up.

Complete Your Registration (Pop-up)

• This pop-up asks users to provide their mobile number to help verify their account and keep it safe. This is optional and may be skipped.
• If users would like to provide their mobile number, they may type it into the text box and select Save Changes to close the pop-up.
• If users do not wish to provide their mobile number, they may select Skip.
• If users choose Skip, the system will display an additional Confirm Skip pop-up with 3 options: Close, Don’t Ask Again, Skip for Now. Users may close the pop-up by selecting one of the 3 options or the X in the top right corner.

NEW USER: CREATE AN ACCOUNT

• New users without an existing AHA SSO account may navigate to the New User section and select the Create an account button.
• Once selected, users will be navigated to the Let’s get started page.
• New users must complete all mandatory fields (indicated with an asterisk) as follows: First name, Last name, Email/Confirmation, Password/Confirmation, Acknowledgement of the Terms of Use and Privacy Policy.
• Optional fields include: Mobile Number, Profile Image.
• Next, users must acknowledge the terms of use and privacy policy by checking the box next to the “I have read and understood the Terms of Use and Privacy Policy” statement and then selecting Continue.
• Once users have successfully signed in or created an AHA SSO account, they will automatically be redirected to their Atlas Dashboard (or whatever Atlas page the user was attempting to access).

5.2 Additional Information (First-Time Atlas Login)

Because Atlas is a new application, the system will need to capture a few additional pieces of information to fully function as designed.

• All users accessing the Atlas application for the first time will be shown an Additional Information pop-up.
• The mandatory Additional Information fields are: Preferred Language, Country, Time Zone, Notification Preferences selection, Subscription selection, Acceptance of Terms and Conditions.
• Users must also acknowledge the Terms and Conditions by checking the box next to the “I have read and understood the Terms and Conditions” statement and then selecting Continue.
• This process successfully completes the Atlas registration process.

5.3 Password Reset

Users with an existing AHA SSO account may use the Forgot Password? link on the Sign in or Create an Account page to reset their password.

1. Select the Forgot Password? link.
2. On the Forgot Password page, type the applicable email address.
3. Select an option for how to reset your password (email, security questions, mobile number).
4. Select the Reset Password button. A confirmation pop-up will appear.
5. If using security questions or mobile number, these must have been previously set up. Otherwise, an error will occur.
6. If "Reset password via email" is chosen, follow the link in the email received.
7. On the Reset Password page, complete the New Password and Reenter New Password fields, adhering to password guidelines (at least seven characters, including uppercase, lowercase, and a number), then select Submit.
8. A pop-up will confirm success. Select Back to Sign in.

6. Dashboard Configurations

6.1 User Profile

From the Dashboard, users may select the My Profile link (or User Profile from the profile drop-down menu) to view their Basic Information and Additional Information.

6.1.1 Edit Profile Information (Basic Information from SSO)

• From My Profile, select Edit next to Basic Information. This redirects to the SSO profile's "Edit Your Profile Information" page.
• Editable fields: Email, First Name, Last Name, Country of Lawful Residence, Profile Image.
• Select Save Changes. Users are rerouted back to Atlas My Profile (no separate success message).
• Change My Password link: Opens SSO page. Complete fields, select Save Changes.
• Security Settings link: Opens SSO page for security questions and mobile number. Complete fields, select Save Changes.

6.1.2 Edit Additional Information (Atlas Account Information)

• From My Profile, select Edit next to Additional Information.
• Editable fields: Communication Preference (Preferred Language), Location Preference (Country, Time Zone), Notification Preference, Subscription selection, Terms and Conditions selection.
• Select Submit to apply changes, or Cancel.
• Note: Unchecking Terms and Conditions results in a warning and potential logout.

6.2 UI Language Preferences

• From the Dashboard, select the language selector drop-down menu (default is English) at the top of the page.
• Select a language to display website contents accordingly.

6.3 Notifications

• Select the bell icon on the Dashboard for a highlight view of Inbox and Notifications.
• Select View All in the Notifications column to see all notifications under "Tasks to Complete."
• Select View All in the Inbox column to see all emails.
  • Sort emails (All, Read, Unread).
  • Highlighted records are Unread. Non-highlighted are Read.
  • Actions like "Mark All as Read," "Mark as Read," "Mark as Unread," and "View" change status.
• Mark All as Read: Select link, confirm in pop-up. Success message displays.
• Mark as Read (single email): Click link in list; link updates to "Mark as Unread."
• View (single email): Select View link. Email displays. Cancel returns to inbox, status remains unread.

eCard System Integration with Atlas

As mentioned in the "My Account" section of the Atlas manual, eCard inventory will be available on the AHA eCard portal after the Atlas launch, and basic student features of claiming an eCard will continue to be in the AHA eCard Portal. Atlas is used by Training Centers to manage rosters which are then used for eCard issuance.

• Ensure accurate student information (name, email) on rosters submitted via Atlas for correct eCard delivery.
• Work with your TCC for eCard processing and troubleshooting.
• Inform students to expect eCard claim emails from `ecards@heart.org`.

Finding Courses (Formerly Course Connector)

The Atlas manual states: "Students will be able to search for public classes in Atlas." This functionality within Atlas serves a similar purpose to the previous Course Connector, allowing the public to find AHA courses.

• Training Centers list their courses via Atlas.
• Instructors should provide accurate course details to their TCC for public listing.

General Instructor Support

• AHA Instructor Network: Remains a key resource for instructor-specific documents, PAM, Training Bulletins, and FAQs.
• Training Center Coordinator (TCC): Your primary contact for support, materials, policy clarifications, and Atlas-related procedures specific to your TC.
• AHA Customer Support: For broader platform technical issues.